Cancellations / Substitutions

Cancellations and substitutions must be made in writing. Cancellations made four weeks before the event will be charged at £50.00. Cancellations made between four weeks and two weeks will be charged at 50% of the invoice total. Cancellations made after this period will be charged at the full invoice amount. However, you can send a substitute delegate at any time. Bookings received less than two weeks before the seminar date can only be paid by credit card. Cancellations and substitutions must be made in writing. Non-attendance at the event will be considered a late cancellation and the full fee will be payable.

It may be necessary for reasons beyond the control of the organisers to alter the content and timing of the programme, or the identity of the speakers.

Liability and Insurance

Registration fees do not include insurance of any kind. It is strongly recommended that when registering for the conference and booking travel arrangements, intending participants should arrange personal insurance cover for the following:

• Loss of registration and tour fees, deposits, hotel costs, and air fares, through cancellation of the seminar for Force Majeure or any other reason
• Failure to utilise pre-booked arrangements due to airline delays for Force Majeure or any other reason
• Medical expenses and loss or damage to personal property

Neither NEEO nor Event Logistics Ltd will accept responsibility for any personal injury, damage or loss of property, which may occur in connection with the seminar. The insurance is to be purchased in the participant’s own country.